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IQR / Warranty Form
IQR / Warranty Form
WARRANTY CLAIM / INITIAL QUALITY REPORT FORM
*indicates required fields
*
Person completing this form :
* Please select one :
IQR
WARRANTY
BOTH
Machine Information
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Machine SAP# :
(First 8 digits in serial #)
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Machine Complete Serial# :
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Date Code (XXXX) :
(4 digits located on serial plate under bar code)
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Sales Order #, Invoice # or PO# :
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Machine Sold Date :
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Repair Date :
Service Center Information
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Service Center :
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Customer#:
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Address :
*
City :
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State / Province :
-- Select --
Alabama
Alaska
Alberta
American Samoa
Arizona
Arkansas
British Columbia
California
Colorado
Connecticut
Delaware
District of Columbia
Federated States Of Micronesia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Manitoba
Marshall Islands
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Brunswick
New Hampshire
New Jersey
New Mexico
New York
Newfoundland and Labrador
North Carolina
North Dakota
Northern Mariana Islands
Northwest Territories
Nova Scotia
Nunavut
Ohio
Oklahoma
Ontario
Oregon
Palau
Pennsylvania
Prince Edward Island
Puerto Rico
Quebec
Rhode Island
Saskatchewan
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Yukon
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Zip / Postal Code :
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Phone :
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Fax :
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Email :
Customer Information
Check If Customer Information is the same as Service Center Information
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Customer Name :
*
Attention :
*
Address :
*
City :
*
State / Province :
-- Select --
Alabama
Alaska
Alberta
American Samoa
Arizona
Arkansas
British Columbia
California
Colorado
Connecticut
Delaware
District of Columbia
Federated States Of Micronesia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Manitoba
Marshall Islands
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Brunswick
New Hampshire
New Jersey
New Mexico
New York
Newfoundland and Labrador
North Carolina
North Dakota
Northern Mariana Islands
Northwest Territories
Nova Scotia
Nunavut
Ohio
Oklahoma
Ontario
Oregon
Palau
Pennsylvania
Prince Edward Island
Puerto Rico
Quebec
Rhode Island
Saskatchewan
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Yukon
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Zip / Postal Code :
*
Phone :
Claim Details & Job Information
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Description Of Failure, Including All Relevant Part Numbers (please fill out for IQR / Warranty Claim) :
Warranty / IQR Information
Part#
Defect Code
Description
Qty.
Dealer Cost
------Select------
Broken, cracked, shearing, flaking, torn off/out
Bent, deformed, twisted, crooked, crushed, squeezed
Surface flaws
Faulty or loose mechanical connection
Faulty mechanical function of the part
Leakage
Faulty or loose electric connection
Faulty electric function of the part
Faulty adjustment
Blockage / soiling
Part incomplete / missing
Other faults
Burnt/scorched damage
Ascertaining battery damage
Modification as per instruction
$
Ea
Add New Row
Remove Row
Labor Ops Number
Labor Description
Labor Hrs.
Labor Rate
0303
Labor
$60 per hr.
Travel Ops Number
Travel Description
Travel Hrs.
Travel Rate
0301
Travel (Stationary Equipment Only)
$60 per hr.
Diagnostics & Admin Ops Number
Diagnostics & Admin Description
Diagnostics & Admin Hrs.
Diagnostics & Admin Rate
0302
Diagnostics & Admin
$60 per hr.
Freight
$
General Issues (check all that apply)
Shipping:
Customer Service:
Manufacturing:
Engineering:
Warranty:
Freight Damage
Freight Error
Insufficient Packaging
PaperWork Incorrect
Wrong Part
Wrong Quantity
Backorder Not Communicated
Customer Order Incorrect
Failure To Communicate
Accounting:
Credit Not Received
Invoice Error
Assembly Error
Component Failure
Component Not Adjusted Properly
Electrical Wiring Error
Failure To Meet Specification
Part Missing
Wrong Component
Design Suggestion
Error On Serial Plate
Error On Specification / Product Sheet
No Bid Specification Sheet Available
Poor Component Quality
Poor Design
Wrong Component Specified In Operator's / Service Manual
Did Not Receive Warranty Credit
Repaired Part/Machine Failed
Comments / Additional Information:
Files to attach:
NOTE: File types allowed: .gif, .jpg, .jpeg, .png, .doc, .pdf and Only 10 files limited for Upload
Images :
IQR / Warranty Form
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